High Speed Web Services Privacy Policy
At High Speed Web Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website highspeedwebservices.com or use our services, including our web development and inventory management systems.
We collect several types of information from and about users of our website and services:
Personal Information
When you fill out our contact form, request a quote, or register for our services, we may collect:
- Name, email address, telephone number, and other contact details
- Business information (business name, industry, team size, location)
- Website URL and related information
- Communication preferences and best contact times
- Message content and any information you choose to provide
Account Information
If you create an account or use our inventory management systems, we may collect:
- Login credentials (username/email and password, securely stored)
- Profile information
- Account preferences and settings
Automatically Collected Information
When you visit our website or use our platforms, we may automatically collect:
- IP address and device information
- Browser type and version
- Operating system
- Page views and navigation patterns
- Referring website and search terms
- Time spent on pages and interaction data
We use the information we collect for various purposes, including:
- Providing our services: To set up and maintain your account, provide customer support, process payments, and deliver the services you request.
- Business communications: To respond to your inquiries, provide information about our services, and send service-related announcements.
- Personalization: To personalize your experience, recommend features, and provide tailored content.
- Analytics and improvement: To analyze usage patterns, improve our website and services, and develop new products or features.
- Legal compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
We may share your personal information in the following situations:
- Service providers: We may share your information with third-party vendors who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting, customer service).
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- With your consent: We may share your information with your consent or at your direction.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Data encryption during transmission and at rest
- Secure database practices and access controls
- Regular security assessments and updates
- Employee training on data protection
Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Client Data in Our Systems
As providers of inventory management systems and web development services, we may process and store data that our clients collect from their own customers:
- We act as data processors for client data and only process it according to our clients' instructions.
- Our clients remain the data controllers for any personal data they collect and are responsible for ensuring they have appropriate legal bases for collection and processing.
- We do not use client data for our own purposes beyond providing and improving our services.
- Upon termination of services, we provide clients with the ability to export their data and subsequently delete it from our systems according to our data retention policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
We use the following types of cookies:
- Essential cookies: Necessary for the website to function properly.
- Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website.
- Functionality cookies: Used to recognize you when you return to our website.
- Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website or services.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and view the personal information we hold about you
- Correct inaccuracies in your personal information
- Delete your personal information (subject to certain exceptions)
- Restrict or object to the processing of your personal information
- Request the transfer of your personal information to you or a third party
- Opt out of marketing communications
To exercise these rights or make a request, please contact us using the details provided in the "Contact Us" section below.
8. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us at: Contact Us
By mail: High Speed Web Services, Fort Wayne, IN 46804, USA